Privacy Policy


This is the web site of Hawken Energy, Inc..
Our postal address is
1064 Industrial Park Drive PO Box 351
Shelby MI 49455

We can be reached via e-mail at CustServ@HawkenEnergy.com
or you can reach us by telephone at 1-888-Log-Burn

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes and other uses not yet implemented.

With respect to cookies: We use cookies to customize the users experience on the site.

If you do not want to receive e-mail from us in the future, please let us know by email or click the SafeUnsubscribe link at the bottom of our periodic newsletter emails.

Third party vendors, including Google, may show ads on our website, and our ads may be seen on other websites.
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.
Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
Remarketing Dynamic Ads use a Teracent cookies. You may opt out of the Teracent cookie by visiting the Teracent opt-out page.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed or information they have requested on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Refund Policy

You may return most unused items purchased at hawkenenergy.com within 14 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 15 percent. No returned merchandise will be accepted without pre-approval from our parts department. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship authorized returns to address found at:
http://www.hawkenenergy.com/contact/ unless otherwise instructed.

For questions regarding our return policy please contact us at custserv@hawkenenergy.com or (888) Log-Burn.

How Customer Information can be Corrected

Customers may correct their information with Hawken Energy by sending those corrections to the following email address, or the following mailing address:

  1. CustServ@HawkenEnergy.com
  2. Hawken Energy, Inc., Customer Service Department, PO Box 339, Shelby, MI 49455

Terms of Service / Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Hawken Energy's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Hawken Energy's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Hawken Energy at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Hawken Energy's web site are provided "as is". Hawken Energy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Hawken Energy does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Hawken Energy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Hawken Energy's Internet site, even if Hawken Energy or a Hawken Energy authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Hawken Energy's web site could include technical, typographical, or photographic errors. Hawken Energy does not warrant that any of the materials on its web site are accurate, complete, or current. Hawken Energy may make changes to the materials contained on its web site at any time without notice. Hawken Energy does not, however, make any commitment to update the materials.

6. Links

Hawken Energy has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Hawken Energy of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Hawken Energy may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Hawken Energy's web site shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.